In Hand Health handles all patient billing for Continuing Care subscriptions. Your patient pays for the subscription with a credit card through the In Hand Health Patient App. Once the patient's payment has been processed at Braintree (a PayPal company that handles all PTIH transactions), your funds are deposited into an account you provide inside PTIH.
- Click on the Deposit Account tab.
- Click or tap the blue Edit button.
- Supply the requested information.
- Click or tap the blue Save button.
- It takes 24-48 for Braintree to approve most accounts which is indicated by the green Approved message on the Deposit Account tab.
Processor Information
In Hand Health uses Braintree, a division of PayPal, to process credit card payments and distribute funds to clinics who use Physical Therapy In Hand. (Learn more about Braintree.) By completing the Deposit Account section, clinics are establishing a submerchant account under In Hand Health’s master account at Braintree. Braintree securely accepts customer credit cards and makes deposits in a clinic’s and In Hand Health’s banking accounts upon a successful charge.
Security
In Hand Health does not store any credit card information. Any billing related information stored by In Hand Health (names, postal information, bank account and routing numbers, and last four digits of social security numbers) is encrypted and stored securely by the Google Cloud Platform.